Pain of change: How Nashua Communications demystified the Digital Transformation Journey using Skype for Business in a large municipality [CASE STUDY]

Posted by Freddie Potgieter on 13 Feb 2019 11:00:00 AM

With an excellent Adoption and Change Management strategy, we helped a local municipality to implement a technology strategy to save them both time and money.  

As part of the 4th Industrial Revolution, our South African ICT landscape has a clear understanding of Digitisation and Business Transformation. As a trusted unified communications expert, Nashua Communications proactively partnered with Microsoft to assist a large local municipality to demystify the Digital Transformation journey.   

The project goal was to prove that Skype for Business can assist in resolving departmental collaboration challenges (outlined in more detail below), save time and money, and increase adoption of an application where the usage measurement didn’t drive a positive return on that investment. 

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Topics: Case Study, Adoption and Change Management