Johnny Kromer

Johnny Kromer
Starting his career as a Technician, Johnny quickly moved on to becoming a system specialist for large switching systems and spent a year in Belgium in the international support centre handling all system related queries from South Africa, India, Spain and Ireland. An expert in PABX, VoIP, and cloud-based communication systems, Johnny is now the Divisional Manager of the Technology team at Nashua. When he isn’t exploring the world of technology you’ll find him fishing in his favourite stop. And besides fishing, his favourite things are his Harley and expensive toys.
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Recent Posts

Future Telecommunications: Communication Tech in 2020

Posted by Johnny Kromer on 23 Jan 2020 12:30:00 PM

How has communication tech evolved in 2019? What telecommunication software, hardware, and services should you expect in 2020?

Voice now forms part of standard offerings that customers expect, as it’s now a mainstream application. The biggest thing that excites us is the consolidation of the different applications, or how voice has merged with data and is not considered just a stand-alone product. The merging of technologies is where everything will start becoming real in 2020.

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Topics: Integration

The risks of not keeping up with software updates

Posted by Johnny Kromer on 05 Dec 2019 2:30:00 PM

Software updates are a simple security task that can often be overlooked. Not updating your software exposes your business and its operations to vulnerabilities that could cost money in the long run.

Updating software is a critical function of an IT administrator. Keeping software up to date reduces the risks of malfunctions, hacking, business loss, and business closure.

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Topics: Adoption and Change Management

[CASE STUDY] How Nashua Communications helped Exxaro Resources implement an innovative voice solution

Posted by Johnny Kromer on 08 Nov 2019 2:00:00 PM

Find out how Nashua Communications implemented Microsoft Skype for Business Online in Office 365 at this global mining corporation’s head office and numerous sites across the country for seamless internal communications. 

Exxaro Resources is a large coal and heavy mineral mining company in South Africa with facilities that are spread across Africa, Asia, Europe, and Australia. They have established themselves as an organisation that is respected by their peers for their innovation, ethics, and integrity. Nashua Communications’ eight-year-long relationship with Exxaro started when we initially installed multiple traditional Unify PABX systems for them.

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Topics: Case Study

Ask The Expert: Is Voice Still Relevant to Communication Platforms?

Posted by Johnny Kromer on 02 Oct 2019 11:00:00 AM

Since the invention of the telephone, voice technology has exploded across the globe, changing the way that communication is viewed and used. With cloud technology now becoming commonplace amongst communication platforms, some are left wondering where voice fits into this modern mix.

Communication inventions, like the cellphone and, more recently, Siri and Alexa, have entirely changed the way voice technology is viewed and used by businesses and the public alike. Cloud communication is becoming commonplace, an offering expected by consumers, but it’s leaving some wondering where voice fits into the modern mix. 

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Topics: Ask the expert

Will millennials influence the future of data compliance?

Posted by Johnny Kromer on 21 Aug 2019 2:30:00 PM

Millennials are the future decision makers of every industry and will see an evolution in communications compliance that many may not be ready for. 

New communication is already radically changing the way people interact with each other. We’re seeing a shift from physical and interpersonal communication to almost purely online communication, being led by the millennial generation. The question is, how will the different views and focuses that millennials have, coupled with rapidly advancing technologies, like cloud collaboration, affect data compliance

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Topics: Adoption and Change Management