Nashua Communications Blog

Thinking of changing Microsoft Providers? Here is what you should know

In the old days, service providers used to get away with supplying licences and nothing more. The industry is starting to move away from that model to one where service providers are adding value to the licences. Customers themselves have become more discerning about the level of service they get with licences, which has become a primary reason for switching providers. The service provider needs to provide value and not just collect licence money. If your service provider is not adding value to the licences you are consuming, and are not matching your expectations, it might be time to switch.

As many businesses move their operations to the cloud it’s becoming increasingly evident that cloud-based operations will eventually become the norm, and with the right service provider, the move needn’t be stressful.

"Cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction." That’s the official and rather glowing nutshell explanation of cloud computing by the National Institute of Standards and Technology.

Are you aware of all the changes Microsoft is making in 2019?

Microsoft is an innovative company with ventures in VOIP, business applications, operating systems, search engines, and gaming platforms just to name a few. So, they are always cooking up something new. Considering the pace of change regarding technology, it can get a bit overwhelming trying to keep up. Here are a few notable upcoming changes that you should be aware of regarding Microsoft for this year and beyond.

In today’s fast-changing economic climate, it is more important than ever to put the customer first. But what exactly does a customer-centric approach mean and why is it crucial to go with a communications company that offers a customer-centric service delivery approach?

Businesses are constantly having to evolve in order to stay relevant . In today’s economy, it is becoming crucial to bridge the divide between the product or service and the consumer. The customer is at the centre of any business and organisations that put the customer first are not only experiencing returning customers but customers with a longer customer lifetime value (CLV).

5G technology has the potential to radically change the way we communicate with one another and with the increasingly Interconnected environment around us.

5G, is a name that is commonly used to describe the 5th generation of wireless mobile technologies and has been the topic of various discussions over the past few months. This technology, coupled with the advances we have made in Artificial Intelligence as well as Cloud Computing and Communication, marks a major turning point in our society as we begin to move forward into the uncharted waters that we commonly refer to as the 4th industrial revolution. And so, as society moves on and embraces its new digital future, it is important that we take a closer look at this technology and understand what 5G is as well as the impact that it will have on our ever-changing communication landscape and our everyday lives.